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BikeComputer

Here you will find answers to frequently asked questions. If you have another question add it at the bottom of the page, I will try to answer it soon!

Here you will find answers to frequently asked questions. If you have any other question, post it at the bottom of the page, I'll try to answer you!

Qui trovi risposte alle domande più frequenti. Se hai un’altra domanda mettila nei commenti, cerco di rispondere presto!

I had to reinstall a new smartphone or everything. How can I load BikeComputer Pro onto my new smartphone?
I have a new smartphone or had to roll back my installation. How do I get BikeComputer Pro back?
Ho un nuovo smartphone. Come faccio a reinstallare e trasferire i data di BikeComputer Pro?
How does it work with the offline map files, what do I have to do?
How does it work with the offline map files?
Come funziona con i file delle mappe offline?
The altitude measurement is rather imprecise. Isn't that possible better?
The elevation values ​​are not very accurate. Any suggestions?
I valori di elevazione non sono molto accurati. Eventuali suggerimenti?
I'm having problems with the audio feedback. I have activated the function, but do not get any acoustic information.
I have problems with the audio feedback. I have activated the function, but I get however no acoustic information.
Ho problemi with the audio feedback. Ho attivato la funzione, però non mi arriva alcuna informazione acustica.
The GPS turns off during breaks or in standby, why?
The GPS turns off during a pause or in standby. Why?
The GPS si sconnette durante una pausa o in standby. Perché?
Which sensors are compatible with the app?
Which sensors can I use with the app?
Quali sensori posso usare con l’app?
I don't have a credit card, can I buy the PRO version in any other way?
I don’t have a credit card, can I buy the PRO version in some other way?
Not ho la carta di credito, posso comprare la versione PRO in un altro modo?
I'm switching from Android to iOS (or vice versa), do I have to buy the app again?
I change from Android to iOS (or vice versa), do I have to buy the app again?
Passo da Android ad iOS (o viceversa), devo riacquistare l’app?
I am switching from Android to iOS (or vice versa), can I transfer the session I have driven?
I change from Android to iOS (or vice versa), can I transfer sessions?
Passo da Android ad iOS (o viceversa), posso trasferire i miei sessioni?
Q: I have a new smartphone or had to roll back my installation. How do I get BikeComputer Pro back and how can I transfer my data?
Q: I had to reinstall a new smartphone or everything. How can I load BikeComputer Pro onto my new smartphone?
Q: Ho un nuovo smartphone. Come faccio a reinstallare e trasferire i data di BikeComputer Pro

A:

  • Android: Log in into the Google account you've purchased the app with. Go to Google Play, use the menu to go to “My Apps”. Here you will find BikeComputer Pro, and it should be marked as “purchased”. Clicking it, it will be reinstalled. When done, you can either use the synchronization to transfer your data to the new device or make a local backup and copy it to the new device.
    For the synchronization, use the icon with the two arrows in "Sessions" and "Routes" to upload your data to Google Drive. When done, do the same on the new device but select “Download” to synchronize the data. All data should be as on the old device.
    For the local copy, back up your data going to “Sessions” -> Menu-> Sessions Database-> Backup and “Routes” -> Menu-> Route database-> Backup. Now copy the folder “de.rooehler.bikecomputer.pro” from the internal memory of the old device to the same folder (/ sdcard) on the new one. When done, restore the data on the new device by doing the same steps but selecting "Restore" instead of "Backup". Your data should be restored completely.
  • iOS: To restore your purchases go to Settings -> Products and click “Restore” in the app. To transfer your data between devices or between installations, do the following: On the old device / before deinstalling connect the device to iTunes. Go in iTunes to the device-> Apps-> Scroll down to “Share” Select BikeComputer. Copy the files in the folder to your PC, particularly the file AppWithCoreData.sqlite. It contains your sessions / routes. Connect now the other device / reinstall the app, go to iTunes as before and insert the files into the same folder. When entering the app afterwards the data will be available.

A:

  • Android: Log into your new smartphone with the account with which you bought the app. Go to Google Play, then go to My Apps. BikeComputer Pro should be marked as “bought” in the list there. Click and the app will be installed. If the old device is available, you can either save sessions and routes with the synchronization function in the cloud or make a backup locally and copy this to the new device.
    For synchronization, use the icon with the two arrows in “Sessions” and “Routes” and upload the data to Google Drive. You then only need to log into the new device and select the symbol with the two arrows and “Download” again in “Sessions” and “Routes” to make the previously saved data available.
    For the local copy, make a backup with “Sessions” -> Menu-> Session Database-> Save and in “Routes” -> Menu-> Route collection-> Save. Then copy the folder “de.rooehler.bikecomputer.pro” from the internal memory of the old device to the same folder (/ sdcard) in the internal memory of the new device and then import the data by following the same steps in “Sessions” and Make “Routes” but select “Restore” instead of “Save”.
  • iOS: To restore purchases on the new device / after a new installation, go to Settings-> Products -> ”Restore”. To transfer / save your sessions and routes between devices, connect the current device to iTunes, go to the device -> Apps -> scroll down to file sharing -> select BikeComputer. Copy the files from the folder to the PC, these can be maps “.map” files, GPX and especially the AppWithCoreData.sqlite file, which contains sessions and routes. Now connect the new device / do the reinstallation and then go to the same folder in iTunes. Here you can now reinsert the saved files. When you open the app, sessions and routes should be back.

A:

  • Accedi nel account di Google con cui hai acquistato l’app. Vai in Google Play, use the menu per andare a “Le mie App”. Qui trovi BikeComputer Pro, e dovrebbe essere contrassegnato come “Acquistato”. Facendo clic su di esso, sarà installato. Per passare i dati dal vecchio dispositivo, usa o la sincronizzazione o passa i dati a mano. Per la sincronizzazione usa l’icona con le due frecce sia in “Sessioni” sia in “Itinerari” per caricare i tuoi dati a Google Drive. Dopo aver concluso usa la stessa icona ia in “Sessioni” sia in “Itinerari” sul nuovo dispositivo e scegli invece “scaricare”. I dati saranno ripristinati. Per la copia locale invece usa il menu in “Sessioni” sul vecchio dispositivo, poi “Banca dati sessioni” e “Salvare”. Fai lo stesso in “Itinerari”. Ora copia la cartella “de.rooehler.bikecomputer.pro” dalla memoria interna del vecchio in quella del nuovo. Ora è possibile ripristinare i dati all’interno dell’app sul nuovo dispositivo facendo gli stessi step scegliendo “Ripristinare”.
  • iOS: Via ripristinare acquisti nel app andate in -> Impostazioni -> Prodotti e fate clic su “Ripristinare”. Per trasferire i dati tra i dispositivi o tra installazioni, effettuate le seguenti operazioni: Sul vecchio dispositivo / prima dalla reinstallazione collegate il dispositivo ad iTunes. In iTunes andate sul dispositivo-> Apps-> Scorrere fino a “Condividi” Selezionate BikeComputer. Copiate in the file in the cartella on the PC, in particular in the file “AppWithCoreData.sqlite”. Esso contiene le sessioni / percorsi. Collegate ora l’altro dispositivo / reinstallate l’app. Poi connettetevi come prima with iTunes e insert questi file nella stessa cartella. Quando entrate nell ’app i dati saranno disponibili come great.
Q: How does it work with the offline map files, what do I have to do?
Q: How does it work with the offline map files?
Q: Come funziona con i file delle mappe offline?

A: With a downloaded map file, it is possible to use a map without an internet connection while driving.
Go to Settings -> Map Settings -> Map Selection -> “Offline” and click on the “Download a map file” button. Select the file you want and wait for it to download. Now click on it in the list of available files and select it. Finished! Now the card can be used!

A: Having a map file downloaded you can use a map during your activity without being connected to the internet.
Select in Settings -> Map Settings -> Map Selection -> “Offline”. Click “Download map file” and navigate to your desired area. Click a map file and wait until the download is finished. Now click the downloaded map in the list of available maps and select it. You're done!

A: Avendo scaricato un file mappa é possibile fare una sessione senza connessione Internet, avendo il file mappa disponibile.
Seleziona nelle impostazioni -> impostazioni mappa -> Scelta delle mappe -> “Offline”. Clicca “scarica un file di mappa” e naviga al file desiderato. Click here to attendere fino a quando il download é finito. Ora clicca il file nella lista delle mappe disponibili e selezionalo. Fatto!

Q: The altitude measurement is rather imprecise. Isn't that possible better?
Q: The elevation values ​​are not very accurate. Any suggestions?
Q: I valori di elevazione non sono molto accurati. Eventuali suggerimenti?

A: Unfortunately, the altitude measurement via GPS is generally not very accurate. Many better bike computers calculate altitude using air pressure, which is much more accurate. BikeComputer Pro supports the barometric sensor for altitude measurement via air pressure, which is now available in many smartphones. This means that the app provides a very precise altitude measurement.
Furthermore, if the sensor is not available, BikeComputer Pro offers the option of influencing the filtering of the altitude values, which leads to more precise values ​​on the flat or on the mountain. Or you can activate the correction of the altitude data in the settings, which compares the altitude meters with data from the Internet after the end of a session.

A: Elevation measurement using the GPS elevation tends to be inaccurate. BikeComputer Pro supports the barometric sensor, which comes with lots of devices today and provides a much more exact elevation measuring. Alternatively, using BikeComputer Pro, you can enable the elevation correction which when a session has been finished will correct the elevation using data from the Internet.

A: La misurazione della elevazione utilizzando il GPS é impreciso. BikeComputer Pro supporta il sensore barometrico, che viene fornito ormai da tanti dispositivi che permette una misurazione della elevazione molto più precisa. In alternative, using BikeComputer Pro, there is a possibility of attivare the correzione della elevazione, che quando one sessione è stata terminata correggerà l’elevazione utilizione dati da Internet.

Q: I have problems with the audio feedback. I have activated the function, but I get however no acoustic information.
Q: I'm having problems with the audio feedback. I have activated the function, but do not get any acoustic information.
Q: Ho problemi with the audio feedback. Ho attivato la funzione, però non mi arriva alcuna informazione acustica.

A: To ensure that the audio feedback works, check that:
- the audio feedback is activated in the app and the volume of “media” is sufficiently high
- in the Android Settings -> Language & input -> Text-to-speech, a module for the synthesis of Text to Speech is active. Normally there should be available and active “Google Text-to-speech Engine”. If not, install this app for your device and activate it. Then the audio feedback will work.

A: For the audio feedback to work, check this:
- Audio feedback is generally active in the app and the volume for “media” is high enough
- A module for the synthesis of text to speech is active in the Android Settings-> Language and input -> Text-to-speech. Normally “Google Text-to-Speech” should be available and active there. If not, make sure you install and activate this app for your device. Then the audio feedback will work.

A: Per far funzionare il feedback audio, controlla che:
- The feedback audio è generalmente attivo nel app ed il volume per “media” è sufficientemente elevato
- nelle Impostazioni Android -> Lingua e immissione -> Output sintesi vocale un motore per la sintesi del “Output sintesi vocale” è attivo. Normalmente dovrebbe essere presente ed attivo il “Motore di sintesi Google”. In case of contrario, the installare quest ’app per il tuo dispositivo e attivala. Dopo, l’audio feedback funzionerà.

Q: The GPS turns off during a pause or in standby. Why?
Q: The GPS turns off during breaks or in standby, why?
Q: The GPS si sconnette durante una pausa o in standby. Perché?

A: On some devices exist power saving modes of the manufacturer, which break off the GPS connection during pauses or in standby. Disable such an option if you have problems with the GPS. On Samsung devices for example you have to toggle off “Turn off GPS when not in movement” in the personal preferences.

A: There are manufacturer-specific energy-saving settings on some devices that interrupt the GPS connection during breaks or in standby. Deactivate this option if you have problems with GPS tracking. At Samsung, for example, under user-defined settings to save energy, the checkmark “Turn off GPS when not in use.” deactivated. On other devices it says “save energy” or something similar.

A: Su diversi dispositivi esiste una modalità risparmio energetico. Questa disattiva il GPS quando non sei più in movimento o a volte se l’app especially in standby. Cerca di disattivare questa modalità se incontri problemi with il GPS. Per esempio su Samsung bisogna disattivare the impostazione “Spegnere GPS se non sei in movimento” nelle impostazioni personali.
Q: Which sensors can I use with the app?
Q: Which sensors are compatible with the app?
Q: Quali sensori posso usare con l’app?
A: The app supports Ant + and Bluetooth 4.0 heart rate monitors and speed / cadence sensors.
Here some left

A: The app supports Ant + and Bluetooth 4.0 heart rate, cadence, speed and sensors and power meters. Additionally Ant + temperature sensors.
Here are some recommendations

A: L’app supporta tutte le fasce cardio, sensori cadenza pedalata / velocità, sensori potenza che usano Bluetooth 4.0 or Ant +.
36/5000
Inoltre sensori Ant + temperature. Qui qualche consiglio

Q: I don’t have a credit card, can I buy the Pro version in some other way?

Q: I don't have a credit card, can I buy the Pro version in any other way?

Q: Not ho la carta di credito, posso comprare la versione Pro in un altro modo?

A: It seems possible for most people to use their mobile provider for billing. Google Play supports Paypal also in lots of countries. Alternatively, you can buy the app in the Amazon App Store using your Amazon account to pay. Or you could get a prepaid credit card for example here.

A: Depending on the cell phone provider, it is possible to bill the app via the cell phone bill. Google Play now also offers payment via PayPal. Alternatively, you can buy the app from Amazon, which should be done with direct debit or invoice. Or there are online credit cards with which you can generate valid credit card numbers exactly once. A free one would be this one.

A: È possibile di utilizzare il gestore di telefonia mobile per la fatturazione. Google Play offre ora anche il pagamento via Paypal. Altrimenti, si può comprare l’app in the Amazon App Store. O si può ottenere una carta di credito prepagata gratuitamente qui.

Q: I'm switching from Android to iOS (or vice versa), do I have to buy the app again?
Q: I change from Android to iOS (or vice versa), do I have to buy the app again?
Q: Passo da Android ad iOS (o viceversa), devo ri-acquistare l’app?

A: It is not possible to transfer purchases between different systems because Apple does not consider purchases made on Android and viceversa. Sorry

A: It is not possible to transfer purchases between different systems because Apple does not care about the purchases made on Android and vice versa. Sorry

A: Non è possibile trasferire acquisti tra sistemi diversi, visto che gli acquisti che sono fatti su Android noninteresting Apple e viceversa. Mi scusi.

Q: I'm switching from Android to iOS (or vice versa), can I transfer my sessions?
Q: I change from Android to iOS (or vice versa), can I transfer sessions?
Q: Passo da Android ad iOS (o viceversa), posso trasferire i miei sessioni?

A:
With BikeComputer Pro 3.3.0 (iOS) it is possible to import session from the Android’s Pro version. Do the following:

  1. Backup in Android: In “Sessions” use the menu -> Session Database -> Backup. In Routes -> Menu -> Routing Database -> Save Routes
  2. Then copy the files 'backuped_sessions.db' and 'backup_routes.db' from the folder “de.rooehler.bikecomputer.pro” of the Android device into the application directory of the iOS app using iTunes: Connect the iOS device to the PC and open iTunes. Go to the device -> apps -> scroll down to ‘File Share’ -> BikeComputer Pro and paste the files
  3. Now go to iOS in Settings -> General Settings -> and start the import using "Android Database Import"

I'm working on an import of iOS sessions to the Android version. Please contact me if necessary.

A:
With BikeComputer Pro 3.3.0 (iOS) it is possible to import the sessions from the Android Pro version. Do the following:

  1. A backup on Android: In “Sessions” use the menu -> Session Database -> Backup. In Routes -> Menu -> Route Database -> Save Routes
  2. Then copy the files ‘backuped_sessions.db’ and ‘backup_routes.db’ from the “de.rooehler.bikecomputer.pro” folder of the Android device into the application directory of the iOS app using iTunes: Connect the iOS device to the PC and open iTunes. Go to the iOS device -> Apps-> Scroll down to ‘File sharing” and paste the files under BikeComputer Pro
  3. Now start the import in the app on iOS in Settings -> General Settings -> ‘Android Database Import’

I'm still working on importing iOS sessions into the Android version. Please contact me if necessary.

A:
Con Bike Computer Pro 3.3.0 (iOS), it is possible to import the session in the version Pro di Android. Effettuare la seguente procedura:

  1. Backup su Android: In “Sessioni” use the menu -> Banca dati sessioni -> Salvare. In “Itinerarii” -> Menu -> Banca dati percorsi -> Salvare
  2. Copia quindi i file ‘backuped_sessions.db’ e ‘backup_routes.db’ dalla cartella “de.rooehler.bikecomputer.pro” del dispositivo Android nel cartella di BikeComputer (iOS) utilizzando iTunes: collegare il dispositivo iOS al PC e apri iTunes. Vai sul dispositivo -> Apps -> Scorrere giu fino a ‘File Sharing” e BikeComputer Pro. Aggiungi qua i file
  3. Ora avviare l’applicazione su iOS e in Impostazioni -> Impostazioni generali -> usa “Import banca dati” via importare

Sto ancora lavorando ancora su un import di sessioni dalla versione iOS nella versione Android. Vi prego di contattarmi se necessario.